KlearNowAI Status

All Systems Operational

KlearNow Website Operational

Customs Engine Operational

Customs360 Operational

Drayage360 Operational

Kafka Operational

Customs Connections Operational

(CBP) USA Connection Operational

(CBSA) CANADA Connection Operational

Customs360 Broker Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 27, 2025

No incidents reported today.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

Release 8.27

Postmortem - Read details
Dec 21, 07:05 PST

Completed - The scheduled maintenance has been completed.
Dec 19, 21:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 19:00 PST

Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 18, 10:45 PST

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

Service issues with the Customs Declaration Service (CDS)

Resolved - This incident has been resolved.
Dec 15, 08:15 PST

Investigating - We are investigating and working to resolve the issues as quickly as we can.

If you are using a location using the Goods Vehicle Movement Service (GVMS) you will be only able to complete customs movements if you have a finalised Goods Movement Reference. 

For guidance on GVMS please refer to the Goods Vehicle Movement Service: Goods Vehicle Movement Service — service availability and issues - GOV.UK (www.gov.uk) page.

We apologise for any inconvenience this may cause.
Dec 15, 06:59 PST

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.