All Systems Operational

KlearNow Website Operational
Customs Engine Operational
Customs360 Operational
Drayage360 Operational
Kafka Operational
Customs Connections Operational
(CBP) USA Connection Operational
(CBSA) CANADA Connection Operational
Customs360 Broker Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 15, 2026

No incidents reported today.

Feb 14, 2026

No incidents reported.

Feb 13, 2026
Release 26.1.2.1.
Completed - The scheduled maintenance has been completed.
Feb 13, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 19:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 13, 12:29 PST
Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026
Release 26.1.2.
Completed - The scheduled maintenance has been completed.
Feb 9, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 22:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 6, 09:00 PST
Feb 8, 2026
Feb 7, 2026

No incidents reported.

Feb 6, 2026
Incident Update – Email Delivery Degradation Impacting a Subset of Customers
Resolved - The email delivery issue has been resolved. KlearNow emails are now flowing normally, and we are no longer seeing bounced messages. Shipments continue to process as expected.
We will continue to monitor the system closely to ensure stability.
Feb 6, 10:44 PST
Investigating - Starting around 5:30 AM PST, we identified an issue impacting email delivery through our AWS-hosted email routing service. The issue is not affecting all customers, but a few customers may experience bounced emails.

Shipments continue to be successfully ingested and processed in the KlearNow system, and our validation confirms there is no data loss.

We have an active incident open with AWS and are working with them to restore full email delivery. We will continue to provide updates as more information becomes available.
Feb 6, 09:53 PST
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

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